The Colony, TX · Serving nearby Denton, Collin and Dallas County towns
24/7 Dispatch · (972) 945-2885

Water Damage and Mold Services in The Colony, TX

Six services, one dispatch line. Pick the page that matches what you are looking at, or call and we will point you to the right one.

Two repair technicians kneeling on a subfloor while rebuilding a water-damaged floor

Water Damage Repair

Drywall, insulation, flooring and paint rebuilt once the structure is dry.

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Crew in protective suits and yellow boots clearing flood water around a house

Flood Damage Restoration

Storm, groundwater and Category 2 or 3 flooding, including sewage backup.

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Technician with a camera inspecting a flooded room during water mitigation

Water Mitigation

Stopping the spread in the first 24 to 72 hours with moisture mapping and drying.

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Person in yellow rubber boots mopping standing water in a living room

Water Damage Cleanup

Removing wet debris, contaminated materials and odor once the water is stopped.

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Burst pipe spraying water across a floor with caution tape in place

Emergency Water Removal

Standing water pumped and extracted right now, day or night.

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Technician in a respirator and protective suit treating mold on a wall

Mold Remediation

Containment and removal of mold growth after moisture, following S520 practice.

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How to choose the right service

Water damage jobs overlap, so the names can be confusing. The quickest way to sort them is by what is happening right now. Water still spreading or standing on the floor points to emergency water removal. Water stopped but the structure is wet points to water mitigation, which is the drying and moisture-control stage.

Wet debris, soaked carpet pad and odor after the water is gone are handled in water damage cleanup. Once the structure is dry, water damage repair rebuilds drywall, flooring and finishes. Storm water, groundwater and sewage backup fall under flood damage restoration, and visible growth after a leak is a mold remediation job.

Many homes need more than one. A burst pipe, for example, usually runs through extraction, drying, cleanup and repair in that order, and the dispatch line can explain the sequence before work starts.

What every job includes

Each job begins with a safety check and a moisture assessment. We explain the scope and how the price is set before any work starts, and we keep moisture readings and photos so your insurance file is complete. Crews are licensed and insured restoration professionals, and the industry standards for the work are ANSI/IICRC S500 for water damage and S520 for mold.

If your situation is not on this list, call anyway. We would rather tell you honestly that a problem belongs to a plumber, roofer or waterproofing contractor than start work that will not solve it.

Call (972) 945-2885

Not sure which service you need?

Describe what you see. The dispatch line will tell you what happens next, in plain words.

Call (972) 945-2885
Where We Work

Our Service Area Around The Colony

Dispatch covers The Colony and the nearby towns of Frisco, Lewisville, Plano, Carrollton and Little Elm.

© 2026 The Colony Water Damage Pros. All rights reserved.Dispatch line open 24 hours, every day.